Belle International is the largest footwear company in China with more than 40-billion-yuan annual sales. It is also China’s largest consumer retail stock by market value and ranks second in listed footwear companies worldwide. Belle international’s business has more than 20,000 self-operated retail stores in mainland China.
Facing the fiercely competitive market, Belle International has been constantly innovating, as well as seeking a path of becoming an omni-channel retail. Belle International adopts oTMS’s intelligent logistics solutions, aiming to integrate store channel resources and establish a standardized logistics workflow, which helps to manage shipments accurately and improve service quality.
oTMS-EC platform is an e-commerce logistics management solution that focus on resource integration on logistics side. It provides professional B2C logistics, which is part of the company’s omni-channel solution. The functions of EC platform include high-quality carrier matching, KPI assessment of carriers, issue monitoring (such as overtime, damage, cargo differences, complaints, etc.) and billing management.
oTMS also helps footwear and apparel brands to enhance their offline express services for customers who are shopping online. In addition, handling issues in logistics orders and communicating in advance to improve service capabilities and customer satisfaction. So far, oTMS has successively provided thousands of customers with its solutions.