Transport connects the world. We connect transport & make it simpler!
Logistics is an important connect window between us and customers. With oneTMS solution including oTMS apps, we're more connected and we can see customer satisfaction improved significantly! Also the pushed reports give us a better view of how our biggest service department with largest spendings are doing.
Supply Chain & Logistics Mgt
oneTMS is an good tool to manage my carriers, shipments, billing and data together on the same platform. I have one, single version of truth, delivered in the real time so my decisions can be backed by data, my response to exceptions are faster and I have better control on carriers. My job is simpler but more effective
With help of oneTMS no touch shipment process, we finally say bye to the boring daily order dispatch via excel + email, endless manual track & trace. Now we have time to do more meaningful and important things like resolving exceptions faster, doing regular view with carriers, using data to guide our actions.
Via oneTMS open API, we are able to connect multiple carriers including both 3PL and express companies with very few IT investment. We like SaaS that all periodical upgrades are free to use. Besides, proven high performance, high concurrency, high stability and guaranteed security is why we can trust oTMS.
Transport expense is the 2nd largest direct cost and it's so complicate than any other purchasing. Luckily using oTMS Freight Partner, we can easily release tender, do online bidding, and make data driven decisions. Savings are achieved & double verified! Our next step is oTMS dynamic supply chain for more savings!
With oTMS reciprocal billing, we can easily generate and audit freight payment matches system orders (weight, volume, lane, etc), matches what we contract and the service we actually received. The whole process is not only high efficient and convenient but also full transparent and compliance!
Sales & Customer
It troubled us for a long time why enterprise logistics are so much behind express service in terms of digitization, transparency, standardization, service scoring system and so on. But with oneTMS solution, everything is changed! The customer experience is even better than express!
This is how great customer service works: If a customer calls me, I can provide information on the delivery status immediately. If there are any problems, I can identify them at an early stage or even pre-alert and respond. Shipment tracking from oTMS is great!