Transport Weekly | Who should be blamed for slow digitalization ?

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China is on the cutting edge of digitization of our personal life, smartphone became the hub for communication, entertainment payment and shopping. It is easier in China to spot a new unicorn than a person with traditional feature phone.

oTMS has been pursuing digitization of deliveries since 2013 and we progressively introduced multiple tools like apps, H5, wechat, paperless QR-code handover etc that use smartphone potential to capture key transport milestones right at the time and location that they happen, for free use by drivers and carriers. It is not only productivity tool that eliminates duplicate workload and errors at the back-office of carriers it also creates digital single version of the truth for all the parties in the supply chain and engages your customer service and clients who can track their deliveries in a same way as when they buy stuff on Tmall or JD.com. With such benefits why then many companies still hold to outdated offline processes?

There are reasons on both shipper and carrier side resulting from decades long status quo of transportation industry used to highly manual and reactive ways. Shipment data shared with carriers by shippers offline is often incomplete, inaccurate and late for online process to work. We launched oneTMS to integrate upstream data and automate dispatch to carriers who then have complete shipment information to optimize their operations and push quality data to drivers, after 5 years on the market we have multiple best practices across different industries and scenarios to make it work faster and better than traditional software.

Many carriers are reluctant to embrace new process using driver technology illiteracy as key excuse. That’s understandable since they often can’t control or even know last mile driver who is separated from them by layers of sub-contracting. They may fear subcontractor failures will be exposed directly instead of focusing on how to use this tool to improve their control over vendors and service to customers. Aside of making technology easier to use, oTMS over years acquired unique experience how to motivate and incentivize all the parties for successful rollout & created many best practice templates for last mile implementations.

In 2018 it’s high time for you to finally digitize your deliveries, if you don’t want to be left behind many industry leaders. Contact us to learn more!